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Frequently Asked Questions
Find out how to use this website and get answers to common questions.
- To create an account, click on the "Sign Up" or "Register" button, usually located at the top right of the homepage.
- Fill in your details (name, email, password) and confirm your registration through the verification link sent to your email.
- Browse or search for products using the categories or search bar.
- Select your desired product and click "Add to Cart."
- Once you're ready to check out, go to your cart, review your items, and proceed by clicking "Checkout."
- Follow the on-screen prompts to enter your shipping details and payment information.
Commonly accepted payment methods include:
- Bank Transfers
- Cash on Delivery (varies by region)
Check the "Payment Methods" section for specifics on accepted payment types.
- Orders can generally be canceled or modified within a certain window (e.g., 1-2 hours after placing it).
- To do so, visit your order history in your account and check if the option to cancel or edit the order is available.
- Once the order is processed or shipped, changes may not be possible.
Delivery costs are calculated based on the destination, and the number of kilometers.
- The website use encryption and other security measures (such as SSL certificates) to protect your personal information.
- Make sure you shop on websites that show “https://” in the URL to ensure secure transactions.
- During the checkout process, you will find an option to apply a discount or promo code.
- Enter the code in the designated field, and the discount will be applied to your order total.
- Click on the “Forgot Password” link on the login page.
- Enter your email address, and you’ll receive instructions on how to reset your password.
- You can usually contact customer support via:
- Phone
- A "Contact Us" form on the website
Check the “Help” or “Contact” section for specific details on how to reach the support team.